Terms and Conditions

Terms and Conditions of Supply of Goods and Services

Business Day means a day other than a Saturday, Sunday or bank or public holiday.
CRA 2015 means Consumer Rights Act 2015.
CCR 2013 means Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Cancellation Fee means the cancellation fee set out in the Quote that you will have to pay to us in case you cancel the Services in accordance with clause 13 below.
Commencement Date means the date we accept your Order in accordance with clause 2 below.
Completion means the date the Services are completed in full and in accordance with these Terms as more fully set out at clause 4 below.
Consumer means an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession.
Contract means the contract between you and us for the supply of Services in accordance with these Terms.
Customer or “you” and “your” means the person(s) named in the Quote who purchases the Services from us.
Deposit mean an amount set out in the Quote that you will have to pay to us by the date set out in the Quote and in advance of us providing the Services in accordance with clause 8 below.
Goods means those goods or materials required to perform the Services.
Order or “order” means the order of Services made by you.
Personal Data means the personal data to be shared between you and us under the Contract as defined below.
Premises means the location at which we will perform, or procure the performance of, the Services.
Price the price of the Services as set out in the Quote.
Quote means the Services quotation and job specification which may include a schedule of payment(s) and Works as defined below.
Services means the services, including the supply of Goods, supplied by the Supplier to you as set out in the Quote.
Snagging or “snagging” means any outstanding work to be done by us under the Contract.
Snagging List means a schedule of Snagging work detailed by you upon our request.
Start Date or “start date” means the provisional date or date range in the Quote on which the works start on the Premises.
Supplier or “we”, “our” and “us” means Castle Construction Limited, a company registered in England and Wales with company number 05089720 whose registered office is at 30/32 Gildredge Road, Eastbourne, East Sussex, BN21 4SH. Our registered VAT number is GB896490366.
Supplier Personnel means all our employees, officers, staff, other workers, agents and consultants, our affiliates and any of our subcontractors who are engaged in the performance of the Services from time to time.
Terms means these terms and conditions as amended from time to time.
Works or “work” or “works” or “Project” means any work to be done in the supply of Services under this Contract, including any Additional Work specified in any Additional Quote in accordance with clause 10 ‘Variations and Extras’ below.

1. These terms
1.1 What these terms cover. These are the Terms on which we supply Services to you.
1.2 Why you should read them. Please read these Terms carefully before you accept our Quote. These Terms tell you who we are, how we will provide products to you, end the Contract, what to do if there is a problem and other important information.
1.3 Are you a business customer or a consumer? In some areas you will have different rights under these Terms depending on whether you are a business or consumer. You are a consumer if:
• You are an individual, and
• You are buying Services from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
1.4 These Terms are specific to Consumers only unless otherwise specified.
1.5 Each party warrants to the other that it has the full power and authority to enter into this Contract.

2. Basis of the contract
2.1 Below, we set out how a legally binding contract between you and us is made.
2.2 We will undertake a Premises visit upon your request with your drawings, if available, after which we will prepare a quotation and job specification (Quote).
2.3 The Quote will specify the Cancellation Fee and the Deposit and the date that the Deposit needs to be received by us.
2.4 Any Quote we give you is not a binding offer by us to supply Services and your Order to buy such Services from us will form your offer.
2.5 When we send you our written acceptance of your Order (Confirmation), a contract is formed between you and us.
2.6 Any samples or descriptive matter or advertising issued by us are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.
2.7 The Quote will be exclusive of value added tax payable by the Customer.
2.8 The Quote is only valid for a period of 60 days from its date of issue and may be revised in the following circumstances during that period if after submission of the Quote:
a. the Customer instructs the Company to carry out Additional Works not referred to in the Quote,
b. there is an increase in the price of materials,
c. it is discovered that further works need to be carried out which were not anticipated when the Quote was prepared, or
d. it is discovered that the Customer failed to give adequate or accurate information, including any third party drawings which are found to be inaccurate.

3. Commencement
3.1 This Contract commences on the Commencement Date and shall continue until the Services have been completed when it shall terminate automatically unless terminated earlier in accordance with these Terms.
3.2 We will specify a Start Date in the Quote which we will confirm before we provide any Services.

4. Completion
4.1 When in our reasonable opinion we have completed the Works, we shall notify you and may request a Snagging List to be returned to us within 14 days.
4.2 The Services shall be deemed to have been completed in full and in accordance with this Contract:
a. if you do not return a Snagging List to us within 14 days of notice of the works being completed by us;
b. upon delivery of the final invoice(s); and/or
c. when we have completed Snagging works.

5. Our obligations
5.1 We shall supply the Services to you in accordance with these Terms.
5.2 We will ensure before starting any work that we have carried out any inspection deemed to be necessary to ensure that all work quoted for is appropriate, practicable and correct.
5.3 We will use all reasonable endeavours to meet any performance dates specified in the Quote, but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.
5.4 We have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and we will notify you in any such event.
5.5 Where the Services require an additional trade speciality, the third party trader shall be organised by us unless your own choice of third party trader is agreed by us in advance of the Services commencing but we will not accept any liability in respect of works carried out by your chosen third party trader.
5.6 We warrant to you that the Services will be provided using reasonable care and skill.
5.7 We will ensure that all materials supplied comply with British Standards and are free from defects.
5.8 We will take reasonable care in removing and protecting furniture, fixtures, and fittings to carry out our work however we will accept no liability for damage. Without prejudice to this we will maintain adequate Public Liability Insurance and Professional Indemnity Insurance.
5.9 We will make good any damage caused whilst carrying out the work; however, unless stated in the Quote we have not included builders’ work, making good, finish plastering, incidental redecoration or carpet laying which are dealt with in clause 9 below.

6. Supply of Goods
6.1 Nature of the Goods
a. We are under legal obligation to supply the Goods which confirm with the Contract.
b. The CRA 2015 gives you certain legal rights (also known as ‘statutory rights’) and nothing in this Contract will affect your legal rights, for example, the goods:
(i) are of satisfactory quality;
(ii) are fit for purpose;
(iii) match the description, sample, or model.
6.2 While we try to make sure that:
a. all weights, sizes and measurements set out on the site are as accurate as possible, there may be a small tolerance of up to 5% in such weights, sizes and measurements in all Goods; and
b. the colours of our Goods are displayed accurately on site, the actual colours that you see on your computer may vary depending on the monitor that you use.
6.3 “Delivery” in this clause shall mean when the Goods are received by you at the Premises.
6.4 Any date of Delivery specified by us is an estimate only. Time for Delivery shall not be of the essence of the Contract and we shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the Delivery of the Goods.
6.5 All risk in the Goods shall pass to the Customer upon Delivery.
6.6 The Customer shall make all arrangements to take Delivery of Goods whenever they are tendered for Delivery except where we are to take Delivery of the Goods on your behalf.
6.7 Title in the Goods and materials shall not pass to the Customer until all sums due to us have been paid in full in accordance with these Terms.
6.8 Should payment not be made in accordance with these Terms we reserve the right (and shall be allowed access by the Customer) to remove any Goods or materials supplied or fitted by us.
6.9 The cost of any damage caused by such removal will be borne by the Customer.

7. Your obligations
7.1 You shall:
a. ensure that the terms of the Order and any information in the Quote are complete and accurate including any third-party drawings or your own drawings supplied to us. Where you have provided us with any drawings or measurements or other information these will be deemed to be complete and accurate. Where we rely on any such drawings or measurements or information given to us by you in preparing our Quote and it is found such drawings or measurements or information are incorrect, we reserve the right to increase the Price to make good any errors or Additional Works required as a result;
b. co-operate with us in all matters relating to the Services;
c. clear the Premises and provide us with full access required to perform the Services during normal working hours (08.00 to 16.30 Monday to Friday) and any other time or day agreed between us;
d. vacate the Premises at our request in order that our health and safety requirements are not breached; and
e. obtain and maintain all necessary licences, permissions and consents which may be required before the date on which the Services are to commence.
7.2 Materials left at the Premises are your sole responsibility and you accept all risks such as theft or accidental damage, we therefore recommend that you check this with your insurer. Without prejudice to this we may have our own insurance for materials left at the Premises. Please contact us should you wish to clarify this with us.
7.3 You will use your best endeavours to ensure that the Premises where the Work is to be undertaken are safe and free from risk to the health and safety of the Supplier Personnel or any other people working or attending the Premises.
7.4 You shall clearly identify any known risks to us before any work commences.
7.5 If our performance of our obligations under the Contract is prevented or delayed by any act or omission by you or your failure to perform any relevant obligation as set out at clauses 7.1 to 7.4 inclusive (Customer Default):
a. we shall without limiting our other rights or remedies have the right to suspend performance of the Services until you remedy the Customer Default;
b. we shall not be liable for any costs or losses sustained or incurred by you arising directly or indirectly from a Customer Default; and
c. you shall reimburse us on written demand for any costs or losses incurred by us arising directly or indirectly from the Customer Default.
7.6 Unless otherwise agreed you give us permission to take photos and place boards up on the premises for use in recording the work and for marketing purposes.
7.7 You must not photograph, film, or record our Supplier Personnel.

8. Charges and payment
8.1 Charges for the Services shall be on a fixed price basis or a time and materials basis:
a. the Charges shall be set out in the Quote and may be comprised of staged payments per stages of provision of the Services;
b. Charges shall be invoiced as set out in the Quote and payment will be payable within 7 days from the date of the invoice and time of payment shall be of the essence of the Contract.
8.2 All amounts payable by you under the Contract are liable for amounts in respect of value added tax chargeable for the time being.
8.3 Payments should be made direct to the bank account detailed in the invoice(s); payments made by cheque will attract a 5% administrative charge.
8.4 If you fail to make any payment due to us under the Contract by the due date for payment, then you shall pay interest on the overdue amount at the rate of 8% per annum above the base rate of Natwest Plc from time to time and shall accrue on a daily basis from the due date until actual payment of the overdue amount.
8.5 Payment in full shall be due on Completion of the Works and shall be made within the specified terms detailed within the invoice.
8.6 We may submit written invoices for stages for the total value of work carried out during any given stage including for any unfixed materials on the Premises.
8.7 If one is requested in the Quote, the Deposit must be received in cleared funds by us by no later than the date specified in the Quote unless otherwise agreed in writing. We will not commence the Services unless the Deposit is received, and we will not be liable for any delay caused by your failure to pay the Deposit as required.
8.8 Until payment for the invoice(s) is received in full, any Goods shall remain our property and, in the event of a Customer Default, the Contract may be terminated or suspended pursuant to clause 15.1.

9. Additional information and excluded works
9.1 Footings.
a. Footings are to be dug down to 1m deep unless otherwise agreed.
b. If the Council requires a deeper footing this will incur an additional cost. Any price quoted for footings shall be based on 1m-deep footings.
c. When relying on existing footings, any footings’ suitability needs to be confirmed on site. If any footings are not suitable then Additional Work may be required which will incur an additional charge.
9.2 Skips.
a. It may be necessary for a skip to be placed on the road outside the premises which will be organised by us for our exclusive use.
b. In the event that the skip is filled by any unauthorised party, any additional costs incurred by us for additional skips not included in the Quote will be charged to you and payable by you within 7 days of request of payment (or invoice).
9.3 Amenities.
a. Where possible and for projects lasting more than 3 weeks, we will endeavour to supply a portable toilet for use by our personnel during the Services. However, we can only do so where practicable and when space and access allow for us to do so and we cannot warrant in advance that we will be able to provide amenities for our personnel, and if we cannot do so we will require access to your amenities for our personnel.
b. We require electricity and water to be supplied unless otherwise agreed.
9.4 Settlement.
a. If the Works are structural in nature, settlement cracks are likely to occur and these may appear during and/or for a period of up to a year after the Completion Date.
b. You agree that settlement cracks are not harmful to a property, but may require decorating work to remedy, which may include the replacement of cracked wall tiles and unless otherwise explicitly stated in the Quote, we have not included decoration costs for this in the Quote but would be happy to provide you with a quotation for this.
9.5 Electrical work.
a. In relation to electrical work, upon Completion, subject to receipt of payment of our fees in full, we will issue a Part P certificate for any electrical work carried out by us.
b. If we believe that your current electrical installation is not up to current standards, we will endeavour to notify you at the earliest possible opportunity and can advise you of the cost of (and provide you a quotation for) any necessary remedial work that may be required. For clarity, this will be in addition to the Quote.
c. Any gas-related work will be carried out by a suitably qualified Gas Safe engineer.
d. Radiators will be standard white, unless otherwise specified in the Quote.
9.6 Surfaces.
a. We may cover your driveway or patio or garden or any other similar surfaces not within the interior of the premises (Exterior Surfaces) when carrying out the Services, however during the ordinary course of work being done it is possible that your Exterior Surfaces may require resurfacing or repair at the end of the project and the costs of any resurfacing or any remedial work in connection with Exterior Surfaces are not included in the Quote and we can provide you with a quotation for any resurfacing or repairs that may be necessary. For clarity, this will be in addition to the Quote.
9.7 Other items that we do not include in the Quote unless explicitly stated in the Quote and which must be agreed in writing as Additional Works subsequently if you want to engage us to provide include the following:
a. kitchen supply and fitting;
b. all flooring above sub-base;
c. drainage beyond a depth of 1m;
d. any exterior garden work;
e. decorating and plastering and related preparatory works, including rubbing down of recently plastered surfaces or recently installed woodwork;
f. bathroom/cloakroom suite and accessories;
g. tiles and tile fitting (which, if required, will be charged at a rate per square meter, depending on the tiles chosen inclusive of the supply of adhesive and grout);
h. costs associated with submitting a Building Regulations application;
i. the cost of any architectural plans, structural calculations and any applicable fees charged by the Council;
j. costs to supply and fit any bi-folding doors; and
k. electrical hardware (sockets, switches, light fittings) to be provided in any colour or finish other than standard white.
9.8 If any Additional Works are requested by you, we can provide you with an Additional Quote. See clause 10 “Variations and Extras’ below.

10. Variations and Extras
10.1 Should you require works or services over and above those specified in the Quote (Additional Works), we will provide an additional quote (Additional Quote) and the Additional Works shall not commence until you have accepted the Additional Quote in writing.
10.2 We reserve the right to:
a. not commence Additional Works until you accept the Additional Quote in writing, and we send you a Confirmation; and
b. reject any requests for Additional Works.
10.3 Should you require cancellation of any part of the Services, we will attempt to accommodate the variation but may charge for administrative expenses and/or the fitting of any Goods supplied by third parties and a reduction in the Services may not result in a reduction of the Price.
10.4 For clarity, Additional Works shall be governed by these Terms.

11. Guarantees
11.1 We will carry out snagging (where applicable) following completion of the works and shall make good all reasonable Snagging, though not for wear and tear caused by you or your agents/contractors.
11.2 If, after we have carried out the Works, you are not wholly satisfied with the Works then you may give notice in writing within 12 months to us and shall afford us, Supplier Personnel and/or our insurers, the opportunity of both inspecting such Works and carrying out any necessary remedial works if appropriate in accordance with Clause 11.7.
11.3 Goods supplied by us are guaranteed for the period and on the terms as specified by the manufacturer’s warranty applicable to the Goods. The guarantee will become null & void if the work/appliance completed/supplied by us is:
a. subject to misuse or negligence; or
b. repaired, modified or tampered with by anyone other than us or you use non-genuine parts or consumables; and
c. we will accept no liability for, or guarantee suitability of, materials supplied by you and will accept no liability for any consequential damage or fault.
11.4 We will not guarantee any work undertaken on instruction from you and against our written or verbal advice.
11.5 We will at all times have insurance in place.
11.6 Within 12 months of Completion, we will repair or, if necessary, replace free of charge any materials or work found to be defective if the defect is due to our faulty workmanship.
11.7 Certain installations such as roof coverings and windows may come with guarantee periods in excess of 12 months. Any such guarantees would be issued once all invoices are paid in full.
11.8 Investigation, repair or replacement of any faulty work or materials shall only be carried out by us, otherwise any guarantee will be invalid.

12. Complaints
12.1 We aim to provide a high level of service. If you do have an enquiry or complaint regarding the Goods or Services provided by us, please address them to our address listed on the first page of these Terms or to our email address: rebecca@castle-construction.co.uk.
12.2 All complaints will be dealt with in accordance with our Customer Complaints Procedure – a copy of which is available on request.

13. Cancellation
13.1 If you are a business Customer this clause 13 does not apply to you.
13.2 Subject to this clause 13, you have a legal right under CCR 2013 to change your mind when you purchase Services from us. This is known as a “cooling-off period” which ends 14 days from:
a. the day after the delivery of the Goods (or the last delivery of the Goods if they were delivered in batches); or
b. the day after Confirmation (when this Contract is formed) where the Contract is for services only and no Goods are supplied by us.
13.3 Your right to change your mind does not exist where the Goods have been made to your specifications or where they have become inseparably mixed with or incorporated into other items or property after delivery.
13.4 Subject to this clause 13, when exercising this right to cancel, you are entitled to a full refund less any costs incurred by us in connection with the Services.
13.5 To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement (e.g., a letter sent by post or email) using our email address as follows: rebecca@castle-construction.co.uk.
13.6 Where you expressly request us to provide Services during the cooling-off period, you will need to pay us for Services provided up to the date you cancel under this clause 13 and if the Services are completed within the cooling-off period you lose the right to cancel the Contract.
13.7 When the Start Date is within the cooling-off period, your acceptance of the Quote is deemed to be an express request by you for us to start providing Services within the cooling-off period.
13.8 If you choose to cancel the Contract in accordance with this clause 13 the Contract will be terminated and:
a. you will be required to pay us the Cancellation Fee immediately upon your cancellation;
b. charges for any Services already provided and Goods supplied up to the time of cancellation will be payable immediately pursuant to clause 16 (Consequences of Termination) below, and
c. you will be required to pay us for any losses we suffer due to your cancellation.
For any amounts due under this clause 13.8, where a Deposit has been paid, we reserve the right to withhold such amounts from the Deposit and we will repay to you the balance of the Deposit (if any) by no later than 7 days after the end of the cancelled Start Date.

14. Limitation of liability
14.1 Where you have supplied third party designs/drawings or your own designs/drawings, we accept no responsibility whatsoever for any inaccuracy in those designs/drawings nor any inaccuracy or remedial works required as a result of us having relied on those drawings and any associated costs shall be borne by you.
14.2 Our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the Price as set out in the Quote.
14.3 Notwithstanding any other provision of this Contract, the liability of the parties shall not be limited in any way in respect of the following:
a. death or personal injury caused by negligence;
b. fraud or fraudulent misrepresentation; and
c. any other losses which cannot be excluded or limited by applicable law.

Limitation of liability for Business Customers Only:
14.4 We shall not be liable for any indirect loss or damage suffered by you howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price paid for the Goods and Services.
14.5 If you are a business Customer and you supply Goods or materials, we accept no responsibility for any defects or damage and offers no guarantee for these Goods or materials.
14.6 You will be solely liable for any hazardous situation in respect of Gas Safe Regulations or a Gas Warning Notice that has been issued.
14.7 Our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the Price as set out in the Quote.
14.8 If you are a business Customer the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

15. Termination and Suspension
15.1 Without limiting our other rights or remedies, we may in our sole discretion terminate or suspend the Contract immediately upon your breach of any of these Terms.
15.2 Without limiting our other rights or remedies, we may suspend provision of the Services under the Contract or any other contract between us if you become or are deemed to be insolvent.

16. Consequences of termination
16.1 On termination of the Contract for any reason:
a. you will immediately pay us all of the outstanding unpaid invoices and any applicable interest and, in respect of Services supplied but for which no invoice has been submitted, we shall submit an invoice, which shall be payable by you immediately on receipt; and
b. you will return all of the Goods to which title has not passed. If you fail to do so, then you act as our bailee and we may enter the Premises and take possession of such Goods. Until they have been returned, you will be solely responsible for the safe keeping of such Goods and will not use them for any purpose not connected with this Contract.
16.2 Upon termination of this Contract for any reason all sums due to us shall be immediately payable and all costs incurred to that point shall be invoiced and immediately payable.
16.3 We will be entitled to remove all our equipment from the Premises.

17. Force majeure
17.1 For the purposes of this Contract, Force Majeure Event means an event beyond our reasonable control including but not limited to strikes, lock-outs or other industrial disputes (whether involving our workforce or any other party), failure of a utility service or transport network, act of God, virus or pandemic, actions of government in connection with a virus or pandemic, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of a third party supplier.
17.2 We shall not be liable to you as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.
17.3 If the Force Majeure Event prevents us from providing any of the Services for more than 6 weeks, we may without limiting its other rights or remedies, review the viability of continuing to offer the Services to you, following which you and us will have the right to terminate this Contract immediately by giving written notice to the other party.

18. Your personal data
18.1 We will only use your personal information in accordance with our Privacy Policy which is available on our website here: https://www.castle-construction.co.uk/legal/. Please take the time to read our Privacy Policy as it includes important terms which apply to you.
19. Variation
19.1 No variation of this Contract by you shall be valid or effective unless it is in writing, refers to this Contract and is duly signed or executed by, or on behalf of, each party.

20. Assignment
20.1 You must not assign, subcontract, charge or encumber any right or obligation under this Contract, in whole or in part.
20.2 We may at any time transfer our rights and obligations under the Contract to any third party.

21. Set-off
21.1 We shall be entitled to set-off under the Contract any liability which we have or any sums which we owe to you under the Contract or under any other contract which we have with you.
21.2 You shall pay all sums that you owe to us under the Contract without any set-off, counterclaim, deduction or withholding of any kind, save as may be required by law.
21.3 Any exercise by us of our rights under this clause 21 shall not prejudice any other right or remedy available to us, whether under this Contract or otherwise.

22. No partnership or agency
22.1 Nothing in this Contract constitutes, or shall be deemed to constitute, a partnership between the parties nor make any party the agent of another party or authorise either party make or enter into any commitments for or on behalf of the other party.

23. Severance
23.1 If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.
23.2 If such modification is not possible, the relevant provision or part-provision shall be deemed deleted.
23.3 Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms.

24. Waiver
24.1 No failure, delay or omission by either party in exercising any right, power or remedy provided by law or under this Contract shall operate as a waiver of that right, power or remedy, nor shall it preclude or restrict any future exercise of that or any other right or remedy. No single or partial exercise of any right, power or remedy provided by law or under this Contract shall prevent any future exercise of it or the exercise of any other right, power or remedy.

25. Third party rights
25.1 No one other than a party to this Contract has any right to enforce any term of this Contract.

26. Notices
26.1 Any notice given to the party under or in connection with the Contract shall be in writing and shall be delivered by email to rebecca@castle-construction.co.uk; or by hand or pre-paid first class post or other next day delivery service at our principal address (if any other case).
26.2 Any notice shall be deemed to have been received if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; if sent by pre-paid first class post or other next working day delivery service, at 9:00am on the second Business Day (a day other than a Saturday, Sunday or bank or public holiday) after posting or at the time recorded by the delivery service; or if sent by fax or email, at 9:00am on the next Business Day after transmission.
26.3 This clause does not apply to service of any notices given in legal proceedings.

27. Entire Agreement
27.1 These Terms together with the Quote and any Additional Quote constitute the entire agreement and supersedes and extinguishes all statements, promises, representations, assurances, or warranties made or given by or on behalf of us which is not set out in these Terms or the Quote or any Additional Quote.

28. Governing law
28.1 The Contract and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.

29. Jurisdiction
29.1 Each party irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, this Contract, its subject matter or formation (including non-contractual disputes or claims).